Terms
Dash Two ApS operates this shop on behalf of Novonesis A/S, hereafter The Shop Partner.
By using any part of this Website, completing your customer registration with us and/or placing an order on the Website you agree to be bound by the Dash Two Terms and Conditions. We strongly recommend that you read these Terms and Conditions before you place your order.
Purchasing Goods
To be eligible to purchase goods on this Website you must be an employee of the The Shop Partner and register your personal information with name, address and payment details.
Once you have placed your order, we will email you an order confirmation of your order. Once the order has been dispatched from our warehouse, you will receive an email with a copy of the invoice stating that your order has been completed, and if possible a tracking number so you can easily track your order.
Please note: a legally binding purchase agreement is first entered when you have received an invoice from us stating that the order has been completed. Dash Two, therefore, retains the right to cancel your order as a result of printing errors, technical problems, delivery failure, and similar situations.
Dash Two can cancel an order if it is not possible to deliver the ordered item. You will be informed if such a situation should occur, any payment made will be refunded in full.
Shipping and Delivery
Dash Two will deliver the goods in accordance with the delivery address entered during check-out. We are using different freight forwarders and delivery costs can vary depending on the method of delivery and the character of the order.
Dash Two does not guarantee delivery on specific dates. When a delivery date is agreed upon this shall be regarded as a target, which we and our subcontractors work towards.
Dash Two can not be held liable for any missing shipments from third parties.
Payment
This website only accepts payment by bank transfer. You will receive an invoice upon checkout, which you must forward to the relevant party within your company, who will then .
Security and privacy
Your online security and privacy are important priorities for us. All communication between our payment system and you as the cardholder is made via a Secure Socket Layer (SSL connection). Your account details, email, and password are stored securely on our servers. In the case of a data breach, we will contact you immediately. We encourage you to use unique passwords for all the services you access on the Internet.
Dash Two acts on behalf of its partners. These partners have access to order information such as, but not limited to: -order number, name and email address, regarding orders containing their product.
Returns
We offer no returns on goods from this website.
Claims
Should you wish to make a claim over a faulty item please contact us directly via e-mail: [email protected]. A Dash Two employee will shortly thereafter contact you to arrange a replacement product or full return.
Should you have any queries about the status of a delivery or a claim, in general, please contact our customer service on +45 53 570 670 or send an email to [email protected].
Contact and Company Details
Calls us on +45 53 570 670 or email at [email protected]. We are open Monday-Thursday from 9am-3pm. Friday from 9am-2.00pm CET.
Dash Two ApS
Sønderskovvej 8
8362 Hørning
Denmark
Mail: [email protected]
Phone +45 53 570 670
CVR/VAT no 36966394